Privacy Policy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. This notice applies to all information collected or submitted on the Mulch Mound website.

  • The only personal information we collect is name, street and email address, telephone number, and credit card information.
  • We use the personal information collected from you to fulfill your order and to communicate with you about it. We may send marketing email to customers who have opted in to receive it.
  • We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.
  • To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put into place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
  • Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under the age of 13, and no part of our website is structured to attract anyone under 13 to provide information to us.
  • You can correct factual errors in your personally identifiable information by sending us a request detailing the error(s). To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
  • In the unlikely event any of the personal information you supply us online is misused, you may redress these issues by contacting us directly at mo@mulchmound.com.

Text Messaging

  • If you provide your mobile number and agree to receive text messages, we may send you texts about your order — delivery date confirmations, delivery window and arrival updates, questions about where to place your material, and replies to questions you have asked us. These messages are sent by our team in response to your order.
  • Message frequency varies based on your order activity. You can expect approximately 2 to 6 messages per order.
  • Message and data rates may apply.
  • You can opt out at any time by replying STOP to any message. Reply HELP for assistance, or contact us at sales@mulchmound.com or 513-982-4548.
  • Mobile phone numbers and text messaging consent are never shared with, sold to, or rented to third parties or affiliates for marketing purposes. Mobile information is not shared with third parties except as needed to deliver the messages themselves — for example, our messaging service provider — and no mobile information is shared for marketing or promotional purposes.